Coffee equipment & specialty roasting · United Arab Emirates
West Mount Arabia places bean-to-cup, office and vending machines across the Emirates, then keeps them running on coffee roasted a few kilometres from your door in Al Qusais. Tell us what you serve and how much of it you get through, and we will quote against your volume.
Coffee machines
Every machine is quoted against your site, your volume and your service needs, so pricing is issued on request rather than published. Send us the model you are looking at on WhatsApp and we will come back with a quotation, delivery time and installation date.
Raw materials
Italian roasted beans and Swiss instant powders matched to the canister and hopper configurations above, supplied on a standing schedule so a machine never runs dry. Trade pricing is issued per account on request.
| Brand | Product | Pack |
|---|---|---|
| Deorsola Caffè Torino | Italian coffee beans, 100% Arabica (Crimoso)Premium Italian roast for bean-to-cup espresso. | 1 kg |
| Deorsola Caffè Torino | Italian coffee beans, 40% Arabica / 60% Robusta (Intenso)Bold, full-bodied espresso blend with heavy crema. | 1 kg |
| Deorsola Caffè Torino | Italian coffee beans, 50% Arabica / 50% Robusta (Aroma)Balanced aromatic house blend for mixed menus. | 1 kg |
| Matic | Matic Extra, 30% Arabica / 70% RobustaEveryday vending-grade beans built for high cup counts. | 1 kg |
| Satro Quality Drinks | Swiss choco powder, Hot Choco RichInstant cocoa powder for hot chocolate selections. | 1 kg |
| Satro Quality Drinks | Swiss instant tea, lemonInstant tea powder, lemon flavour. | 1 kg |
| Satro Quality Drinks | Swiss topping milkSkimmed milk topping powder for cappuccino and lattes. | 750 g |
| Super Real Karak | Indian instant karak cardamom premixUAE-style karak tea premix for vending and OCS. | 1 kg |
Specialty coffee · Roasted coffee beans
Green coffee selected lot by lot, profiled on 100% convection roasters, tracked in Cropster and cupped before release. Packed to order in 250 g and 1 kg one-way-valve bags, date-stamped and delivered across the UAE. Each coffee is shown here by its flavour colour rather than a photograph, the same system we put on your menu and your shelf.
Espresso range
Brazil · Espresso
Hazelnut · Chocolate · Brown sugar · Orange
Familiar, approachable and dependable. It performs as a straight espresso and holds up in milk, which makes it the natural house coffee for a mixed menu. Roasted clean and sweet rather than dark: the classic cup, without the ash.
Honduras · Copán · Espresso
Stone fruit · Caramel · Hazelnut · Chocolate
A natural-processed single farm lot from Copán: smooth, sweet and well balanced, with more fruit character than a classic Brazilian without moving into acidity that customers find challenging. The step up for bars that want a signature espresso with a named farm behind it.
Filter range
Ethiopia · Guji, Uraga · Filter
Dried fruit · Caramel · Honey · Berry
A natural from Uraga in the Guji zone, produced by Samuel Tadese Kosha. Ethiopian coffee at its most harmonious: sweet and fruity but exceptionally smooth, so it works for black coffee drinkers and milk drinkers alike.
Kenya · AA grade · Filter
Black tea · Red apple · Molasses · Spice
A washed AA-grade Kenyan with the citrus acidity and silky body the origin is known for: clean, vibrant and complex. This is the coffee for a bar that wants its filter offer to be unmistakably different from its espresso.
Costa Rica · Musician Series · Filter
Sweet · Bright · Clean · Balanced
Caturra is one of Costa Rica's most iconic varieties, a natural mutation of Bourbon prized for its adaptability and cup quality. A refined, higher-tier filter offering for tasting flights, guest-coffee slots and premium retail.
Reserve & micro-lots
Colombia · Reserve
Tangerine · Chocolate · Tea rose · Tropical fruit
Carbonic maceration on a Gesha, producing a complex, floral and vibrant cup. Released seasonally for guest slots, tasting menus and competitions.
Colombia · Reserve
Floral · Caramel · Tropical fruit · Black tea · Dark chocolate
Anaerobic fermentation on the Java variety: exotic, complex and beautifully balanced. A talking-point coffee for bars that rotate a reserve slot.
Colombia · Micro-lot
Floral · Exotic · Delicate · Layered
The top of the reserve programme: a showcase Gesha for tasting flights and premium retail, released in very limited quantity and rarely repeated.
Because coffee isn't just black
Technical tasting notes exclude most of the people drinking the coffee. The colour system replaces the jargon with something universal: eight flavour families, each with its own colour, so a guest can point at what they like and a barista can match it instantly. It works on a menu board, a shelf talker or a bag.
Soft
Creamy
Delicate
Juicy
Berry-like
Complex acidity
Sweet acidity
Syrupy
Fruity
Nutty
Chocolatey
Brown spice
Cool-toned fruit
Floral
Exotic
Delicate floral
Candy-like
Sweetness
Deep fruit
Fermenty
Winey
Citrusy
Bright
Acidity
How the coffee is made
In a conventional drum roaster, beans are heated partly by contact with hot metal, and that contact is what produces scorching, tipping and uneven development. Our roasting partner's Typhoon roasters remove the contact entirely: heat is carried into the bean by air alone, applied intensively and controlled precisely.
Even development means sugars caramelise without burnt edges, so there is less bitterness to dial out on the bar.
Consistent bean density and colour keep your recipe stable between bags and between deliveries.
Chocolate and caramel notes carry through milk drinks instead of flattening into ash.
Every production batch is profiled and logged in Cropster, so a profile can be reproduced exactly or adjusted deliberately.
Releases are cupped against the approved reference before dispatch, and wholesale clients are invited to those sessions.
Roast date, batch and lot are recorded per bag, so any question about a delivery traces back to a specific roast.
Channels
Machine, beans, training and service run through one account and one invoice, with local terms, local delivery and a local phone number.
House espresso plus a rotating filter offer, delivered weekly, with recipe sheets for your equipment, grind support, staff tastings and menu collateral.
Typical 15–40 kg / weekA machine placed on site and a scheduled monthly supply of beans, powders and drip formats for pantries and meeting rooms, at a cost per cup facilities budgets can carry.
Typical 8–30 kg / monthOne roast profile across lobby, restaurant, banqueting and in-room, with drip bags for guest rooms and reserve lots for signature outlets. Central contracting, outlet-level delivery.
Multi-outletShelf-ready 250 g pouches carrying the colour flavour system, supported by shelf talkers and in-store sampling, for grocery, specialty retail and gifting programmes.
250 g pouchesFloor-standing and tabletop vendors with cashless payment, plus the ingredient range to keep a route stocked on a fixed schedule.
Route supplyFormats
Formats that extend a coffee programme into channels where an espresso machine is not practical: offices, retail shelves, hotel minibars, catering and gifting. Coffee can be ground to any brewing method on request.
| Format | Pack | Grind options | Typical channel |
|---|---|---|---|
| Retail pouch | 250 g | Whole bean · Espresso · Filter | Retail · D2C · Gifting |
| Wholesale bag | 1 kg | Whole bean · Espresso · Filter | HORECA · Offices |
| Bulk | On request | To specification | Groups · Private label |
| Bottled cold brew | Balance · Floral & Fruity · Funky & Bold | — | Retail chillers · Events |
| Single-serve drip bags | Boxed by flavour family | Pre-ground, sealed | Hotels · Corporate · Gifting |
Private label
Exclusive profile development for your espresso, filter or house blend, dialled in against your equipment, water and menu, then produced consistently at volume under your brand. Artwork, labelling and regulatory compliance are prepared with you.
Concept, target cup profile, volume forecast and packaging direction.
Green selection and trial roasts presented for cupping with your team.
Profile locked in Cropster and the recipe documented for your bar.
Artwork, bilingual labelling and UAE regulatory approval prepared.
First production roast, packed under your brand.
A standing roast schedule set against your forecast.
Warranty & support
Machines are covered from the date of installation or delivery, whichever comes first, including parts, authorised technician labour and on-site service. Annual maintenance contracts are available once the warranty period ends.
Standard on the range. A small number of models carry one year; the warranty term is confirmed in writing on your quotation.
Defective parts, authorised labour, on-site inspection, diagnostics and calibration, and software updates.
Misuse or accidental damage, consumable wear such as seals and filters, damage from unfiltered water, and unauthorised repairs.
The service team responds within 24–72 working hours of a reported fault.
Repairs typically complete within 3–5 working days, depending on parts availability.
Next-day in Dubai and Sharjah on stocked lines. Abu Dhabi and the Northern Emirates run on scheduled routes, typically 48–72 hours.
Let's talk coffee
Tell us what you serve, what equipment you have and how much coffee you get through. We will send samples, arrange a tasting and issue trade pricing. WhatsApp is the fastest way to reach the team.
West Mount Arabia
Warehouse Shed No. 1
Al Qusais Industrial Area 1
Dubai, United Arab Emirates
Monday – Saturday, by appointment
